Quality Policy

Plastic Processing and Machinery

Lambang Pasti Sdn. Bhd.

Lambang Pasti Sdn Bhd aims to be one of the top trading companies for plastic processing equipment in Malaysia.

We are continuously optimising and revising our portfolio in this trade and engineering business, offering plastic machines (agency business) and devices, consumables as well as local made solutions for our customers in plastic processing and printing. We target to provide a wide range of high quality solutions for our market at affordable prices.

We are committed to understanding and meeting the quality expectations of our customers, with the target to create trust by competence.

We ensure excellence of our operation by the following principles:

Quality is the responsibility of every employee.

We practice integrity, transparency and fairness, we communicate openly with all our customers, suppliers and employees.

We achieve customer satisfaction by free and competent technical advise and by fast and efficient service.

Products and services must be delivered on time and at the agreed price.

We constantly meet or exceed requirements and demands on time.

We deal with customer complains in a professional, fast and friendly way.

For our trading goods we ensure prompt deliveries, e.g. by keeping comprehensive stocks in Ipoh.

We practice continuous  improvement  of our procedures as well as of our  high  quality  products  and services.

 

Ipoh, February 2019

 

Heinz Bongers

(managing director)